Customer Profile
Revolutionizing global logistics: Infovie's innovative backup solutions
The logistics giant, with a global footprint, plays a pivotal role in ensuring timely and
efficient delivery of products and materials across industries. Faced with the
complexities of managing backups at remote locations, the client sought Infovie’s
expertise to streamline their IT processes.
Introduction
Infovie, a trailblazer in the IT industry, showcases its prowess in delivering transformative solutions with a compelling case study involving a major Logistics
Service Provider. This client, operating across diverse industries globally, entrusted Infovie to address the critical challenges hindering their backup processes and data management.
Challenges faced
As a third-party logistics company, the client grappled with the absence of dedicated IT staff at remote locations, leading to a cumbersome backup process. Key Challenges included:
- Lack of dedicated IT staff: Remote locations lacked dedicated IT staff,complicating the backup and archival processes.
- Individual site backup management: Each office had to independently manage backup and archival plans, using tapes as a storage mechanism.
- Cumbersome tape management: Even with on-site IT professionals, changing tapes for storage proved to be a laborious and time-consuming process.
- Shipping tapes to data center: Tapes had to be shipped to the main Data Center in fireproof safes, adding another layer of complexity.
- Inefficiency in scaling datacenter backup: Attempts to scale existing datacenter backup to remote locations did not yield the desired results and associated benefits.
Solution Provided by Infovie:
Infovie’s comprehensive solution addressed every facet of the backup and restore process, eliminating the need for dedicated IT staff at each remote site. Key aspects of the provided solution included:
Results Achieved:
The collaboration with Infovie resulted in transformative outcomes for the logistics service provider:
- Infovie’s solution incorporated best practices, establishing data retention practices, controlling activity volume, managing scheduling of data archive and purge, and monthly backups. This approach ensured the protection of data from loss, accessibility for auditing purposes, and served the dual purpose of disaster recovery and historical investigation.
- Additionally, the use of the System Backup function played a pivotal role in defining backup operations, whether on-demand or scheduled. This system allowed for the backing up and storing of all necessary data and configuration values, enabling the Seamless restoration of servers in the event of hardware corruption.
