Introduction :

Infovie, a trailblazer in the IT industry, showcases its prowess in delivering transformative solutions with a compelling case study involving a major Logistics Service Provider. This client, operating across diverse industries globally, entrusted Infovie to address the critical challenges hindering their backup processes and data management.

Challenges Faced

As a third-party logistics company, the client grappled with the absence of dedicated IT staff at remote locations, leading to a cumbersome backup process. Key challenges included:

• Lack of dedicated IT staff: Remote locations lacked dedicated IT staff, complicating the backup and archival processes.
• Individual site backup management: Each office had to independently manage backup and archival plans, using tapes as a storage mechanism.
• Cumbersome tape management: Even with on-site IT professionals, changing tapes for storage proved to be a laborious and time-consuming process.
• Shipping tapes to data center: Tapes had to be shipped to the main Data Center in fireproof safes, adding another layer of complexity.
• Inefficiency in scaling datacenter backup: Attempts to scale existing datacenter backup to remote locations did not yield the desired results and associated benefits.

Solution Provided by Infovie:

Infovie's comprehensive solution addressed every facet of the backup and restore process, eliminating the need for dedicated IT staff at each remote site. Key aspects of the provided solution included:

• Centralized management: All aspects of the backup and restore process, from deployment to testing and auditing, were efficiently managed from any location, minimizing operational bottlenecks.
• Scheduled backups: Infovie implemented scheduled backups within defined windows, ensuring data availability for restores whenever needed.
• Network impact reduction: Significantly reducing network impact during backup and restore processes, Infovie ensured that remote office business processes remained independent of network fluctuations.

Result Achieved

The collaboration with Infovie resulted in transformative outcomes for the logistics service provider:

• Efficient backup and restore: The client gained the ability to manage the entire server backup and restore process seamlessly across remote sites.
• Cloud-enabled data access: Data could now be restored directly from the cloud, eliminating the need for intermediary resources and saving valuable time.
• Compliance with data protection regulations: Privacy controls were implemented, ensuring compliance with regional data protection regulations.
• Minimized network impact: Data could be transferred efficiently with minimal network impact, optimizing performance for the cloud with speeds of up to 100 Mbps, including global deduplication.
• Optomised performance for the cloud with data speed of upto 100 Mbps including global deduplication was possible.

Reference Points:

Infovie's solution incorporated best practices, establishing data retention practices, controlling activity volume, managing scheduling of data archive and purge, and monthly backups. This approach ensured the protection of data from loss, accessibility for auditing purposes, and served the dual purpose of disaster recovery and historical investigation.
Additionally, the use of the System Backup function played a pivotal role in defining backup operations, whether on-demand or scheduled. This system allowed for the backing up and storing of all necessary data and configuration values, enabling the seamless restoration of servers in the event of hardware corruption.

Conclusion :

In this case study, Infovie has demonstrated its prowess in addressing complex IT challenges within the logistics industry. The innovative solutions provided not only streamlined backup processes but also positioned the client for enhanced data management, compliance with regulations, and optimized cloud performance. Infovie's commitment to delivering cutting-edge IT solutions continues to drive positive transformations in diverse industries globally.